FAQ

How long does shipping take?

Orders are dispatched within a few business days. Delivery time depends on your location and is shown at checkout. (Placeholder: update with your exact delivery timelines.)

What is your returns policy?

Please see our Refund and Return Policy for full details on eligibility and how to start a return. (Placeholder: update with your final return window.)

How do I choose the right product for my skin type?

Start with our Skin Type Guide to find out whether your skin is oily, dry, combination, sensitive or normal. Each product page also lists the skin types it is designed for. If you are unsure, message us on WhatsApp and we will help you choose.

Which payment methods do you accept?

We accept the payment methods shown at checkout, which may include UPI, cards, net banking and cash on delivery. (Placeholder: update to match the methods you enable.)

How can I track my order?

Once your order ships, you will receive a tracking link by email and SMS. You can also contact us at timeandbeauty29@gmail.com with your order number.