Refund and Return Policy

We want you to love your Time & Beauty products. If something is not right, here is how returns and refunds work.

Return window

You can request a return within 7 days of delivery.

Eligible items

Items must be unused, sealed and in their original packaging. For hygiene and safety reasons, opened or used skincare, beauty and fragrance products cannot be returned, unless the item arrived damaged, defective or is not what you ordered.

Damaged or wrong items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging. We will arrange a replacement or refund.

How to request a return

Email timeandbeauty29@gmail.com or message us on WhatsApp with your order number and reason for return. We will confirm eligibility and share the next steps.

Refunds

Once your return is approved and received, your refund will be issued to your original payment method. Refunds typically take 5 to 7 business days to reflect, depending on your bank or payment provider.

Non-returnable items

Gift sets that have been opened, and items marked as final sale, cannot be returned.

Contact us

Time & Beauty, timeandbeauty29@gmail.com, +91 91991 70370. Monday to Saturday, 10 AM to 7 PM IST.